Orders and Shipping

Orders

You can view all order details by consulting the order confirmation email we have sent you.

If you have an account, you can view all information by going to the “orders” section.

Shipment Monitoring

You will receive a shipment confirmation e-mail containing all order details. Our Customer Service will contact you to provide you the tracking number, so that you can monitor your shipment.

 

Sending a Gift

If you wish to send a gift, you can choose the gift package option when completing your order. You can also include a personal message which will be printed on a LiuJo gift card.

The gift option has an additional charge of 587 RUB.

Shipping Costs and Times

Orders made between Monday and Friday by 2:00 pm (Italian time – GMT+1) will be handed over to the forwarding agent on the same day. Any orders made after this time will be shipped the following day. All orders made on Fridays after 2:00 pm will be handled from the following Monday morning onwards.

Remember that the timing may slightly change in certain periods of the year or due to causes of force majeure.

SDA STANDARD
2-3 WEEKS
1087,06 RUB

PROCEDURE FOR SDA DELIVERY:

It will be made ​​a first delivery attempt .In the event that the recipient is absent the courier will leave a notice and you will call to notify and agree on a second attempt.If this does not improve, the order will come in stock .

We recommend that you enter a mobile phone number in your data so that the forwarding agent can contact you more easily.

SDA number: 199 113366